Shipping Policy

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there is issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.

If you realize that you entered your shipping address incorrectly, please contact us ASAP. If your order was placed on the weekend, please reach out to us via email info@nudekollections.com. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Shipping fees are non-refundable. If you refuse any shipments from K & M Classy Collections LLC, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

 

***PLEASE NOTE AND READ***If your tracking information states that your package was delivered and you have not received it, you must contact the United States Postal Service directly. K & M Classy Collections LLC DOES NOT hold responsibility for packages that state DELIVERED.

 

Just a reminder that you will receive shipping confirmation within 5-7 business days from the day the order was placed.  After your payment is authorized and verified, it can still take 3-4 days to process your order. This is just an estimate, though, and doesn't include weekends or holidays. When your order has been shipped, you will receive an email with tracking information. If your order says delivered and you did not receive it, you must contact your local post office. We do not issue refunds for packages that state being delivered. We offer USPS Priority Mail to most locations (domestic ONLY). Your shipping cost is displayed at point of checkout.

 

SHIPPING RATES

• Standard Shipping: $7.90 (5-7 business days)
• Heavy Goods Shipping: $12.50 (5-7 business days)

 

PRE-ORDERS

A lot of times we allow customers to purchase products while in the production phase. With that, any product marked pre-order will have a ship date in the item description. Products may ship on or before the date provided. Once a pre-order item has shipped, you will receive a tracking number via e-mail and your order will ship using the method chosen at checkout.

If a pre-order item is purchased with "ready to ship" products, we will NOT separate the order as shipping is paid for once. The entire order will ship together on or before the scheduled pre-order ship date.